Terms of Service

1. Introduction

Welcome to the website of Biogard Ltd. (Биогард ЕООД), company ID (EIK) 117665361 (the "Company", "we", "us", "our"). These Terms of Service ("Terms") govern your use of our website ("Site") and the services we offer ("Services").

By accessing or using the Site and Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not use the Site or Services.

Please read these Terms carefully, as well as our Privacy Policy and Cookie Policy, which are incorporated by reference into these Terms.

2. Services

Biogard provides professional pest control services for residential, commercial, and agricultural properties. Our services include, but are not limited to:

• Home Protection: One-time treatments and preventive pest control in urban and rural homes.
• Subscription Plans: Regular inspections, priority service, customized solutions, and flexible plans for ongoing pest control.
• Residential Building Treatments: Coordinated treatments for multi-story buildings and complexes.
• Large-Scale Treatments: Treatment of large areas such as parks, forests, water basins, and industrial zones.
• Drone Treatments: Use of specialized drone technology for hard-to-reach areas and large plots.
• Agricultural Properties: Protection of agricultural crops, greenhouses, and livestock facilities.

Detailed descriptions of the services are in the Services section. We set the price individually after an on-site inspection and give it in a written quote before any work starts (see How the price is set).

3. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site.

You are prohibited from using the Site to post or transmit any material that is illegal, harmful, threatening, abusive, defamatory, vulgar, obscene, or otherwise objectionable.

Do not attempt to gain unauthorized access to our servers or databases, nor perform actions that could harm the functionality or security of the Site.

4. Registration

The Site does not require registration or an account and does not collect passwords.

5. Intellectual Property

All content on this Site, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Biogard or its content suppliers and is protected by Bulgarian and international copyright laws.

You are not permitted to use, reproduce, copy, modify, publish, transmit, distribute, or sell any part of the Site's content without our express written permission.

All trademarks, logos, and service marks displayed on the Site are registered or unregistered trademarks of Biogard or third parties.

6. Disclaimer of Warranties and Limitation of Liability

The Site and Services are provided "as is" and "as available". Biogard makes no warranties, express or implied, regarding the operation of the Site or the information, content, materials, or products included on the Site.

Biogard makes reasonable efforts for effective pest control but does not guarantee their complete elimination, as results may depend on factors beyond our control (e.g., environmental conditions, client cooperation, degree of infestation).

To the maximum extent permitted by law, Biogard is not liable for indirect or consequential damages arising from the use of the information on the Site. This does not limit our liability for damage caused intentionally or through gross negligence, nor your rights as a consumer under Bulgarian consumer protection law.

7. Indemnification

You are liable to Biogard for damage we suffer as a result of your breach of these Terms or of third-party rights when using the Site.

8. Changes to Terms

We reserve the right to modify these Terms at any time. All changes will be posted on this page with an updated last revision date.

Your continued use of the Site after such changes constitutes your acceptance of the new Terms. We encourage you to periodically review this page to stay informed of any changes.

9. Applicable Law

These Terms shall be governed and construed in accordance with the laws of the Republic of Bulgaria, without regard to its conflict of law provisions.

Any disputes arising out of or related to these Terms or the use of the Site shall be subject to the exclusive jurisdiction of the competent courts in Bulgaria.

If you are a consumer, you can also turn to the Bulgarian Commission for Consumer Protection (www.kzp.bg) and its conciliation committees for out-of-court dispute resolution.