Terms of Service

1. Introduction

Welcome to the Biogard website (the "Company", "we", "us", "our"). These Terms of Service ("Terms") govern your use of our website ("Site") and the services we offer ("Services").

By accessing or using the Site and Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not use the Site or Services.

Please read these Terms carefully, as well as our Privacy Policy and Cookie Policy, which are incorporated by reference into these Terms.

2. Services

Biogard provides professional pest control services for residential, commercial, and agricultural properties. Our services include, but are not limited to:

• Home Protection: One-time treatments and preventive pest control in urban and rural homes.
• Subscription Plans: Regular inspections, priority service, customized solutions, and flexible plans for ongoing pest control.
• Residential Building Treatments: Coordinated treatments for multi-story buildings and complexes.
• Large-Scale Treatments: Treatment of large areas such as parks, forests, water basins, and industrial zones.
• Drone Treatments: Use of specialized drone technology for hard-to-reach areas and large plots.
• Agricultural Properties: Protection of agricultural crops, greenhouses, and livestock facilities.

Detailed descriptions of specific services and their prices are available on our Site in the Services section or can be provided upon request.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site.

You are prohibited from using the Site to post or transmit any material that is illegal, harmful, threatening, abusive, defamatory, vulgar, obscene, or otherwise objectionable.

Do not attempt to gain unauthorized access to our servers or databases, nor perform actions that could harm the functionality or security of the Site.

4. Accounts and Registration

Some features of our Site may require registration or account creation. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate and complete.

You are responsible for safeguarding the confidentiality of your password and account and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password.

If you believe your password or account security has been compromised, please contact us immediately.

5. Intellectual Property

All content on this Site, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Biogard or its content suppliers and is protected by Bulgarian and international copyright laws.

You are not permitted to use, reproduce, copy, modify, publish, transmit, distribute, or sell any part of the Site's content without our express written permission.

All trademarks, logos, and service marks displayed on the Site are registered or unregistered trademarks of Biogard or third parties.

6. Use of AI Assistant

Our Site offers an AI assistant, accessible via the Frequently Asked Questions (FAQ) page, which provides information about our services. By using the AI assistant, you agree to the following:

• The AI assistant provides general information and does not replace professional consultation from our specialists.
• The answers generated by the AI assistant are based on the information we have provided and may not reflect all nuances of your specific situation.
• You should not rely solely on the information provided by the AI assistant to make decisions regarding pest control.
• We reserve the right to limit the number of requests to the AI assistant (currently 10 questions per session) to ensure fair access for all users.

For more information on data processing related to the AI assistant, please see our Privacy Policy.

7. Disclaimer of Warranties and Limitation of Liability

The Site and Services are provided "as is" and "as available". Biogard makes no warranties, express or implied, regarding the operation of the Site or the information, content, materials, or products included on the Site.

Biogard makes reasonable efforts for effective pest control but does not guarantee their complete elimination, as results may depend on factors beyond our control (e.g., environmental conditions, client cooperation, degree of infestation).

To the maximum extent permitted by law, Biogard will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of this Site or our Services, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Biogard, its employees, agents, and partners from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Site, your violation of these Terms, or your violation of any third-party rights.

9. Changes to Terms

We reserve the right to modify these Terms at any time. All changes will be posted on this page with an updated last revision date.

Your continued use of the Site after such changes constitutes your acceptance of the new Terms. We encourage you to periodically review this page to stay informed of any changes.

10. Applicable Law

These Terms shall be governed and construed in accordance with the laws of the Republic of Bulgaria, without regard to its conflict of law provisions.

Any disputes arising out of or related to these Terms or the use of the Site shall be subject to the exclusive jurisdiction of the competent courts in Bulgaria.