Privacy Policy

Introduction

This Privacy Policy describes how Biogard ("we", "us", or "our") collects, uses, and discloses your information when you use our website ("Site") and the services offered through it.

We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect the following types of information:

• Personal information you provide to us: This includes information you provide when you fill out contact forms, subscribe to a newsletter, or interact with other features of the site. Examples include your name, email address, phone number, and any other information you choose to provide.
• Usage information: We automatically collect information about how you interact with the Site. This may include your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other usage data.
• Cookies and Tracking Technologies: informationWeCollect.cookieInfo.description

How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our Site and services.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our Site when you choose to do so.
• To provide customer service and support.
• To provide analysis or valuable information so that we can improve the Site.
• To monitor the usage of the Site.
• To detect, prevent, and address technical issues.
• To send you communications, such as newsletters or marketing materials (if you have consented to receive them).

Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, marketing, and customer service.
• For legal compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• To protect our rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation.

Website Analytics (Google Analytics)

To improve our website and understand how visitors interact with it, we use Google Analytics, a web analytics service provided by Google Ireland Limited ('Google'). Google Analytics helps us analyze website traffic, understand user behavior, and enhance our services and marketing efforts.

When you consent to the use of analytics cookies, Google Analytics collects certain information about your visit, which may include: your IP address (which may be anonymized by Google), the pages you visit on our site, the time you spend on each page, the links you click, your browser type and version, your operating system, your device type, and the referring website. This is done through the use of cookies.

We use Google Analytics based on your explicit consent, which you provide through our cookie consent banner. You can withdraw your consent at any time by adjusting your cookie preferences or through the mechanisms described in your Cookie Policy.

googleAnalytics.p4_dataProcessingAndTransfers

Data collected by Google Analytics is retained for a period necessary to fulfill the purposes outlined above, in accordance with Google's data retention policies. For more details, please refer to Google Analytics documentation.

googleAnalytics.p6_userRightsAndOptOut

Use of Artificial Intelligence

Our website includes an artificial intelligence (AI) assistant feature, accessible via the Frequently Asked Questions (FAQ) page. When you use this feature:

• Questions and Answers: Your questions are sent to our AI provider, who generates answers based on the information we have provided about our services.
• Usage Limits: We have a limit of 10 questions per session to ensure fair access for all users.
• Data Storage: Your questions may be saved to improve the quality of the service, but they are not linked to your personal information unless you explicitly include such information in your query.
• Information Accuracy: The AI assistant is designed to provide information only about our services and to direct users to contact us directly for personalized consultations.

The AI assistant does not make automated decisions that would have legal or similarly significant consequences for you.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We implement technical and organizational measures, including encryption, firewalls, and secure access protocols.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

In accordance with GDPR and applicable data protection legislation, you have the following rights regarding your personal data:

• Right to access: You can request a copy of your personal data that we hold.
• Right to rectification: You can request correction of inaccurate or incomplete data about you.
• Right to erasure: Under certain circumstances, you can request the deletion of your personal data.
• Right to restriction of processing: You can request restriction of the processing of your data under certain conditions.
• Right to data portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
• Right to object: You can object to the processing of your data under certain circumstances.

To exercise these rights, please contact us using the contact information provided at the end of this policy.

Links to Other Sites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of the document.

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.