The phone at the office of "Biogard" EOOD rings often. Usually the conversation starts with the same, perfectly understandable question: "Hello, I have a problem with cockroaches (or bed bugs, mice, wasps). How much will it cost for you to come and spray?"
We at "Biogard" fully understand our customers' desire for a quick and specific answer. We live in a time when we are used to seeing the price of goods immediately - on the label in the store or in the online shopping cart. But pest control is not a product that you take off the shelf. It is a professional service related to health, safety, and the specifics of the environment you inhabit.
The truth is that every property is unique. There are no two identical apartments, two identical restaurants, or two identical warehouses. That is why, when our specialists tell you they cannot give a final price based solely on a phone conversation, they are not trying to be evasive. On the contrary - they are trying to be honest and professional.
In this article, we at "Biogard" will take you "behind the scenes" of our work so you can understand why an individual approach is the only path to a lasting solution to your pest problem.
It All Starts With the Inspection: Diagnosis Before Treatment
Imagine calling a doctor and saying: "My stomach hurts, how much will the treatment cost?" Without an examination, the doctor cannot know whether it is a simple ailment or something serious requiring surgery. The same applies to pest control services.
For us, as a licensed company, the process necessarily begins with an inspection and survey. Before we take any action, our experts need to see the property. We need to identify the type of pest - sometimes clients think they have a flea problem, but it turns out to be bed bugs, which completely changes the strategy.
Even more important is determining the degree of infestation. A single cockroach spotted by chance in the bathroom requires one approach, while a colony that has settled in the appliances and behind the kitchen cabinets requires a completely different one. We at "Biogard" do not just "spray"; we look for nests, migration routes, and the reasons for the appearance of pests.
Choosing the Weapon: Methods and Products
Based on the results of the initial inspection, we choose the most appropriate treatment method. There is no universal solution here.
In some cases, the use of a single type of professional product is sufficient. In other, more complex situations, a combination of different methods is required - spraying, use of gels, setting traps, fumigation, or mechanical means. Our products and equipment are of the highest class, but their effectiveness depends on their correct use in each specific situation. Choosing the wrong method (due to lack of inspection) will not only fail to solve the problem but can actually make it worse by making the pests resistant to certain substances.
The Price: More Than Just "Area and Type of Pest"
Here we get to the heart of the matter. Why can't we simply tell you a price per square meter? Because when determining the price, we at "Biogard" make a comprehensive assessment that includes many variables.
Area is important, but it is not the only factor. The complexity of execution is also important.
Let us give a specific example: A client calls about removing a wasp nest.
- Option A: The nest is small, located on a low tree branch in the yard, and access to it is unobstructed. This is a quick and easy procedure.
- Option B: The nest is hidden deep in the eave of the house or under the roof structure. It is not directly visible, access requires special ladders, dismantling of elements, or use of specialized pressure injection equipment.
In both cases we are talking about "one wasp nest," but the time, risk, equipment, and effort of our specialists are fundamentally different. Accordingly, the price cannot be the same.
The same applies to dwellings. A 60 sq.m. apartment that is empty and prepared for renovation is treated much more quickly and easily than an apartment of the same size that is packed with furniture, belongings, and luggage providing thousands of hiding places for pests. Sometimes preliminary preparation on our part or specific instructions to you are also necessary, which are also part of the pricing.
Time, Equipment, and Human Resources
When preparing the quote, we assess the time required for execution. A quality treatment is not rushed in 5 minutes. We also evaluate the necessary equipment - whether we will need to use cold aerosol generators, motorized sprayers, or specialized gel applicators.
Last but not least is the number of specialists. For a large industrial property or a heavily infested basement, a team of several people may be needed to ensure that every corner is treated properly. All of this forms the final cost of the service.
The Trap of the "Quick Quote"
Of course, there are also practices on the market where a price is given based solely on area for a "one-time treatment" with a pre-set product. This sounds tempting and easy. But we at "Biogard" believe this is not the professional way to deal with the problem.
A one-time "blind" spraying rarely guarantees full effectiveness. It may reduce the population temporarily, but if the insect eggs have not been destroyed or their access has not been cut off, the problem will return with double force after a few weeks. Then the "cheap" service turns out to be expensive because it needs to be repeated multiple times.
Our Commitment: Clarity and Predictability
During the inspection, we at "Biogard" not only provide a price but also prepare an action plan. We inform the client about:
- The number of required treatments: For bed bugs or cockroaches, for example, a cycle of 2 or 3 visits is often needed to break the reproductive cycle.
- The type of treatments: What exactly we will do at each visit.
- The expected result: What will happen after the first treatment, when the pests will completely disappear, and how long the effect will last.
We do not just sell "spraying," we sell a solution to a problem.
Quality Guarantee and Accepting Responsibility
Since we are confident in the professionalism of our specialists and the quality of our products, we stand firmly behind our words. If the results are unsatisfactory - that is, if the pests have not been eliminated according to the planned schedule - we are ready to accept a complaint.
In such cases, "Biogard" carries out the necessary additional treatments at its own expense until the results outlined in the plan are achieved. This is our guarantee to you. We do not abandon you until the problem is solved.
Partnership With the Client: Recommendations and Prevention
Our work does not end when we leave the property. Often, during the inspection or treatment, we notice structural defects (holes around pipes, gaps, broken screens) or hygiene habits that encourage pest breeding.
We provide clear recommendations for improving the building's condition and hygiene. This is a key moment. We explain to clients what the expected results are if these recommendations are followed and, accordingly, the risks of not following them. If we eliminate the cockroaches but you leave the hole to the building shaft open, new "guests" will arrive soon. Pest control is teamwork between us and you.
Conclusion: Your Peace of Mind Is Our Responsibility
In conclusion, we want to emphasize that the approach of "Biogard" EOOD is focused on long-term results rather than quick but ineffective solutions.
We provide free inspections within the areas where we operate. We offer free consultations and prepare individual proposals for various treatments tailored to your budget and the specifics of the problem. We discuss preventive measures with you to limit the future spread of pests.
We value the trust and peace of mind of our clients. We know that when you call us, you are entrusting us with your home or business. We are responsible for your health and your time. Therefore, the next time you ask us "How much does it cost?" and we reply "Let us first come and see," know that we do this because we want to give you the best, most honest, and most effective quote.
"Biogard" EOOD - Professional care, individual approach, guaranteed results.
